Our
Management Team
Kip Greenstreet – Chief
Managing Partner (Board of Directors)
Kip
joined Twin Eagle Consulting in
2002 as a partner and CTO and is currently serving as Managing Partner
of Twin
Eagle Consulting. His experience in Voice and Data Operations,
Engineering,
Microwave radio systems, SCADA communications and operations, Pre and
Post
technical sales has allowed him to provide the direction for the
expansion of the
company. Kip
has also been responsible for
developing strategic alliances and partnerships with like companies
that
provide products and services, which complement the sales and service
opportunities
for Twin
Eagle.
As CTO of Twin Eagle, Kip directed the
expansion of the professional service organization and most recently
was instrumental in the expansion of telecommunications sales,
consulting contracts
and strategic alliances.
Kip has been working in the
telecommunications field for over 25 years supporting the private
business
sector with expertise in microwave radio, SCADA, telemetry, voice
systems, and
data networks. His initial start in telecom was with WTCI in 1981,
supporting
video microwave that delivered Denver stations to communities in
Western
Nebraska and South Dakota. Joining KN Energy in 1982 as an electronic
technician, he was responsible for all communications for KN Energy and
Northern Gas Company in Wyoming and Montana. He was promoted numerous
times
during his tenure at KN Energy to SCADA Coordinator, Telecom Manager,
Director
of Field Telecom Operations and finally to Director of
Telecommunications.
During his time at KN, he was responsible for 65 employees and a $10
million
dollar operating budget. He was instrumental in creating a
telecommunications
company called KN Telecommunications. Partnering with a telecom startup
company, he managed the upgrade of over 120 microwave towers between
Denver,
Chicago, and Houston. The network was used to create additional
revenues for KN
Energy through KN Telecommunications. After leaving KN Energy in 1999,
he became
an independent telecom consultant and worked for various companies such
as
Magnum Technologies, Hitachi Data Systems, 3t Systems, and First
Colorado
Mortgage. In 2001, he went to work for Travelers Express / Money Gram
as a
senior telecom manager.
Tom
Bruscino – Partner /
Vice President of Business Development (Board of Directors)
Tom
founded Twin Eagle Consulting in
2000 and is currently serving as Vice President of Business Development
for
Twin Eagle Consulting.
Prior
to Twin Eagle, Tom was Vice
President of Business Development for Magnum Technologies Inc., a
Minnesota
company. His experience in Network and Systems management of large
networks and
a proven record of success in management of network operations centers,
allowed
him to provide the direction for the development of the Magnum
Technology
products.
Previously,
Tom served as Chief
Operating Officer for a Global Maintech Inc. (GMI) division in
Minneapolis,
Minnesota. He reorganized the development and customer support
divisions for
anticipated growth, as well as, conducted investor meetings positioning
GMI for
a move from bulletin
board to a NASDAQ small
cap listing. In addition, he also served as General Manager of the
Global IGI
division of the company.
Earlier,
Tom joined KN Energy, Inc., in
1996, as Director of Telecommunications, responsible for the Operations
of the
Voice, Video, and Data Networks for all KN companies. He was successful
in
building a strategic business case, which led to the creation of KN
Telecommunications. The revenue model was built around the leveraging
of
existing Microwave, Field services, Operations and Engineering assets.
In
addition he successfully developed a KN Telecommunications business
strategy by
including pipeline assets in the form of right of ways for the purpose
of
building fiber optic networks. As a result, KN Telecommunications was
profitable
in its first year of operation.
Previous
to KN Energy, Tom worked for
Sprint in Pre-Sales Engineering, directing the design of complex
Networks for
existing and potential customers. Prior to joining Sprint he was the
Director
of Network Operations for United Airlines.
Tom
began his professional career in
the network communications field starting in 1973 with Control Data.
Rod
Wilkins - Partner /
Vice President of Engineering (Board of Directors)
Rod
joined Twin Eagle Consulting in
2004 and was brought into the partnership in 2007. He is currently
serving as
Vice President of Engineering where he oversees all engineering
projects.
Rod
has been in the
electronics/communications industry for over 20 years. His knowledge
and
experience come from a variety of backgrounds that include operating a
two-way
radio repair shop, systems technician on military tracking radar and
IFF
(USMC), telecommunications field and call center support (Energy
Industry), to
initially working as the sole communications engineer supporting the
WAN, PBX
systems, and telecommunications circuit infrastructure (Mortgage
Company). As
the mortgage business grew, Rod was moved into IT management where he
continued
to engineer but managed a newly formed telecommunications department
supporting
eight offices and 1,500 users.
Prior
to industry employment, Rod′s
formal education was gained at South-East Community College - Milford
where he
earned an Associates of Art Degree in Electronic Engineering
Technology. He was
then employed by KN Energy where he worked as a field technician
supporting
microwave communication systems, SCADA, FXS/FXO circuits, IT office
support,
satellite data communication, spread spectrum radio, and high-speed
digital
circuits. Rod then moved into call center support where he worked with
PBX/ACD
administration and maintenance, data center support, multiplexes, and
the Least
Cost Routing voice network.
Rod′s
accomplishments include
installing and maintaining 10 pipeline inter-connect satellite
communication
stations to automate pipeline control/instrumentation through Northern
Kansas,
installing LAN and Voice platforms for remote call center offices
(Nortel Fiber
Remote, Remote Carrier and Mini-Carrier), interfaced a Cisco VOIP
system with a
Nortel Meridian 1 PBX that allowed the CIPT phones to utilize the
Nortel
Meridian Mail system, designed a WAN incorporating Frame Relay and
redundancy
that utilized secondary PVC connections and ISDN dial backup,
overseer/designer
of the complete implementation of new telecommunication services for
new
mortgage offices working with Nortel PBX's (Option11C and Option81C).
Rod has
also worked with almost every national telecommunications provider in
Point to
Point High Speed circuits from DS1 to DS3, Frame Relay, Dedicated Long
Distance
trunks, LEC CO trunks, DID service, Toll Free (Dedicated and Switched),
and
Agent Transfer platforms for efficient overflow/transfer of calls in
multi-site
call centers.
Joseph
B.
Engler – Chief Operating Officer
Joseph
joined Twin Eagle
Consulting in 2009. His
current role is
Chief Operating Officer. Prior
to
becoming COO, he was a Senior Consultant on a large Advanced Metering
Infrastructure (AMI) project.
Joseph
has over 26 years
of Information Technology experience, the last 17 years in a senior
leadership
position. He has
concentrated in the
area of Application Development and Implementation with a heavy
emphasis on IT
Business Management and Program
Management.
He
previously worked for
Fortune 100 and 500 companies, such as Hitachi and Arrow Electronics,
as well
as Kinder Morgan and Woodward-Clyde (acquired by URS).
Joseph’s
global
management experience includes managing staff, customer relationships,
vendors
and partners. He
participated in and
managed several acquisitions and mergers from an IT perspective, as
well as
converting between out-sourced and in-sourced IT groups. Joseph holds a bachelor’s
degree in
Quantitative Business Analysis with an emphasis on Computer Science
from
Louisiana State University.
Bob Duffy – Regional Sales Director
Bob
joined Twin Eagle Consulting in 2011 as the Rocky Mountain Regional
Sales Director and will be responsible for the sale of equipment and
Professional Services.
Bob
has over 25 years' experience in Industrial Electrical Systems. Most
recently he was involved in the Emergency Power Industry, supplying
equipment to Data Centers, Water Treatment facilities, hospitals and
various government/military agencies. Other experience includes Motor
Control Systems specializing in industries such as paper, steel, rubber
and plastics. Purchases in both of these markets are considered major
capital expenditures and he is therefore experienced with the planning,
design, budgeting, implementation and service of major projects. He is
also familiar with various marketing avenues such as factory direct,
manufacturer's representatives, distributors and channel partners.
Bob's
various experience and common sense approach to solving problems allows
him to develop and offer customers the best solution for their specific
requirements.
Rich
Reindel - Senior
Systems Engineer Lead
Rich
joined Twin Eagle Consulting in
2006 and is the lead engineer. Rich has been active in
Telecommunications,
Information Technologies, Electronics Technologies, and Technology
Management
for over 35 years.
Before
joining Twin Eagle, he was a
Business Solutions Engineer with Cendant Corporation. Rich ensured the
successful design and implementation of frame relay, IP,
point-to-point, and
VPN wide area network solutions to Cendant's business units of Galileo
International, Orbitz, Wizcom, Shepherd Systems, and their third party
customers.
Prior
to Cendant, he was a Regional
Consulting Engineer with Sprint Corporation supporting the design of
Sprint
managed customer networks and assisted Sprint Network Engineers in
resolution
of technical issues surrounding router configuration and protocol
processing
issues. Subsequently Rich led and managed a team of pre-sales network
engineers
across the Western U.S. responsible for delivering Sprint WAN solutions
to
existing and potential customers, which promoted achievement of revenue
goals
for the supported Sales regions.
Before
Sprint, Rich spent 16 years in
the travel consortium of United Airlines, Covia, and Apollo Travel
Services.
During this tenure, he was a network planner integrating design of DACS
and
channel banks into a 12,000 drop dedicated network; managed the design
and
migration of WAN connections to more efficient and less expensive
technology
platforms, and led an organization responsible for ordering and
provisioning
Common Carrier services.
Rich
has extensive field and bench
experience servicing mini-computer systems, personal computer systems,
and
commercial two-way radio systems including base stations, mobile units
and
repeaters. He served as a support entity for 350 United Airlines
computer field
technicians providing phone assistance, service documentation, and
classroom
instruction on new products. Rich was also a studio and transmitter
engineer at
a mid-size AM/FM standard broadcast station and holds an F.C.C. General
Class
Radiotelephone License.
Rick
Lathrop – Director of Operations Center
Rick
has recently joined
Twin Eagle Consulting in the role of Director of Operations Center and
Project
Manager.
Most
recently, Rick spent
17 years at SourceGas LLC / Kinder Morgan / KN Energy. He was the IT
Director
for SourceGas LLC, a retail natural gas company, where he managed the
successful spin-off from Kinder Morgan, Inc. At Kinder Morgan Rick was
an IT
Director responsible for upstream business systems, engineering
systems,
EH&S systems and imaging support.
Rick
began his professional
career at Arthur Andersen where he worked for 7 years, rising to
Manager of
Computer Systems for Litigation Support after starting there as a staff
auditor.
Rick
has a Bachelors of
Business Administration with a Computer Science Minor from the
University of
Iowa.
Steve
Lewis - Senior System Developer
Steve
joined Twin Eagle Consulting in
2008 as a senior systems developer and has been instrumental in
developing the
software to enable Network Managed Services.
Steve
has served in a variety of
technical roles in the Information Technology field for almost twenty
years,
including system & network management, capacity planning
& performance
monitoring, systems integration, service level management, project
management,
and business process re-engineering.
Most
recently, he served as a system
engineer and infrastructure planner for a major Denver-based media
content
provider. Using his system design, implementation, and project
management
skills he contributed to the successful launch of a national Internet
consumer
media distribution system. During this time Steve also served as an IT
industry
analyst, researching & writing technical briefs for a prominent
group of
systems management associates.
Prior
to this Steve spent eight years
with a major computer software corporation where he helped implement a
comprehensive architecture for monitoring thousands of network devices
in a
world-wide IT infrastructure. An important focus of his efforts was to
ensure
that new business processes were designed according to ITIL and COBIT
guidelines. Steve was also an active member of the Computer
Measurement
Group where he was the recipient of the J. William Mullen
Award for his
presentation at the 2001 CMG international
conference. He also wrote
technical books and published a paper on IT service level management in
the Journal
of Computer Resource Management.
Earlier
in his career, Steve worked as
an IT system engineer in the financial and air transportation
industries. In
those roles he was responsible for all aspects of system management,
security,
data integration, programming, monitoring, and end-to-end support for
high-availability computer networks. He has been involved in Disaster
Recovery
& Business Continuance planning at several companies, and
brings a unique
combination of technical and business skills to all of his projects.
Stacy
Wilkins - Office Manager
Stacy
joined Twin Eagle Consulting in
2007 as the Office Manager where she is responsible for the billing,
accounts
payable and human resources functions. She
brings over 10 years of customer
service and operations experience to Twin Eagle Consulting.
Her
drive to
raise the bar in providing excellent service to customers is evident in
her previous
positions held, which include account management, Help Desk management,
and
project management. She holds an Associate of Arts Degree
from Western
Nebraska Community College.
Prior
to Twin Eagle, Stacy served as
the Client Operations Manager for the City of Austin, TX while working
for
Alliance Data Systems (formerly known as ORCOM Solutions).
Her experience
in this role included the management of various revenue-generating
projects,
operational expense management, and resolution of operational
issues. She
was also the point of contact in the communication of client
emergencies,
outages, and key hardware and software changes. As the Help
Desk Manager
for Alliance Data Systems, Stacy managed a team of technicians in
coordinating
resolution of internal company and client issues. Her
successful
leadership abilities guided her team in maintaining and exceeding
client
expectations within strict service level agreements. In 2002,
Stacy was
recognized as a model of ORCOM’s professionalism and awarded the ORCOM
Leadership award.
In
2005, Stacy joined Franklin Resource
Group as an Account Manager for multiple accounts in the Sporting Goods
industry. She successfully managed ongoing client projects and
instigated
growth by researching the needs of her clients and how they could be
applied to
Franklin’s business model.
Chris Canfield - NW Regional Sales Director
Twin
Eagle Consulting would like to introduce Chris Canfield as our newest
Regional Sales Director for the Northwest Sales District. Chris will
manage all clients in Washington, Oregon, Idaho and Western
Montana.
Bio forthcoming.