Twin Eagle Consulting, LLC.

Our Team
	Tom Bruscino - Managing Partner Tom is currently serving as Managing Partner of Twin Eagle Consulting LLC and also leads Business Development for the Company. Prior to Twin Eagle, Tom was Vice President of Business Development for Magnum Technologies Inc., a Minnesota company. His experience in Network and Systems management of large networks and a proven record of success in management of network operations centers, allowed him to provide the direction for the development of the Magnum Technology products. Previously, Tom served as Chief Operating Officer for a Global Maintech Inc. (GMI) division in Minneapolis, Minnesota. He reorganized the development and customer support divisions for anticipated growth, as well, conducted investor meetings positioning GMI for a move from bulletin board to a NASDAQ small cap listing. In addition, he also served as General Manager of the Global IGI division of the company. Earlier, Tom joined KN Energy, Inc., in May of 1996, as Director of Telecommunications, responsible for the Operations of the Voice, Video, and Data Networks for all KN companies. He was successful in building a strategic business case, which led to the creation of KN Telecommunications. The revenue model was built around the leveraging of existing Microwave, Field services, Operations and Engineering assets. In addition he successfully developed a KN Telecommunications business strategy by including pipeline assets in the form of right of ways for the purpose of building fiber optic networks. As a result, KN Telecommunications was profitable in its first year of operation. Previous to KN Energy, Tom worked for Sprint in Pre-Sales Engineering, directing the design of complex Networks for existing and potential customers. Prior to joining Sprint was the Director of Network Operations for United Airlines. Tom began his professional career in the network communications field starting in 1973 with Control Data. Tom currently lives in Lake George, CO. He has been married for 35 years to his wife, Nancy and has two adult children and five grandchildren. Kip Greenstreet - Partner / CTO Kip is currently serving as CTO and Partner of Twin Eagle Consulting LLC. His experience in Voice and Data Operations, Engineering, Microwave radio systems, SCADA communications and operations, Pre and Post technical sales has allowed him to provide the direction for the expansion of Twin Eagle Consulting, LLC. Kip has also been responsible for developing strategic alliances and partnerships with like companies that provide products and services, which complement the sales and service opportunities for Twin Eagle. As CTO and Partner of Twin Eagle Consulting, Kip has directed the expansion of the professional service organization and most recently was instrumental in the expansion of telecommunications sales, consulting contracts and strategic alliances. Kip has been working in the telecommunications field for 25 years supporting the private business sector with expertise in microwave radio, SCADA, telemetry, voice systems, and data networks. His initial start in telecom was with WTCI in 1981, supporting video microwave that delivered Denver stations to communities in Western Nebraska and South Dakota. Joining KN Energy in 1982 as an electronic technician, he was responsible for all communications for KN Energy and Northern Gas Company in Wyoming and Montana. He was promoted numerous times during his tenure at KN Energy to SCADA Coordinator, Telecom Manager, Director of Field Telecom Operations and finally to Director of Telecommunications. During his time at KN, he was responsible for 65 employees and a $10 million dollar operating budget. He was instrumental in creating a telecommunications company called KN Telecommunications. Partnering with a telecom startup company, he managed the upgrade of over 120 microwave towers between Denver, Chicago, and Houston. The network was used to create additional revenues for KN Energy through KN Telecommunications. After leaving KN Energy in 1999, he became an independent telecom consultant and worked for various companies such as Magnum Technologies, Hitachi Data Systems, 3t Systems, and First Colorado Mortgage. In 2001, he went to work for Travelers Express / Money Gram as a senior telecom manager. He joined Twin Eagle Consulting LLC as a partner and CTO in 2002. Kip currently lives in Littleton, CO. He has been married for 25 years to his wife, Kim and has three children, Keaton 14, Kaylor 11 and Kathryn 7. Rod Wilkins - Partner / VP of Engineering Rod has been in the electronics/communications industry for 16 years. His knowledge and experience come from a variety of backgrounds that include operating a two-way radio repair shop, systems technician on military tracking radar and IFF (USMC), telecommunications field and call center support (Energy Industry), to initially working as the sole communications engineer supporting the WAN, PBX systems, and telecommunications circuit infrastructure (Mortgage Company). As the mortgage business grew, Rod was moved into IT management where he continued to engineer but managed a newly formed telecommunications department supporting eight offices and 1500 users. Prior to industry employment, Rod′s formal education was gained at South-East Community College - Milford where he earned an Associates of Art Degree in Electronic Engineering Technology. He was then employed by KN Energy where he worked as a field technician supporting microwave communication systems, SCADA, FXS/FXO circuits, IT office support, satellite data communication, spread spectrum radio, and high-speed digital circuits. Rod was then moved into call center support where he worked with PBX/ACD administration and maintenance, data center support, multiplexes, and the Least Cost Routing voice network. Rod′s accomplishments include installing and maintaining 10 pipeline inter-connect satellite communication stations to automate pipeline control/instrumentation through Northern Kansas, installing LAN and Voice platforms for remote call center offices (Nortel Fiber Remote, Remote Carrier and Mini-Carrier), interfaced a Cisco VOIP system with a Nortel Meridian 1 PBX that allowed the CIPT phones to utilize the Nortel Meridian Mail system, designed a WAN incorporating Frame Relay and redundancy that utilized secondary PVC connections and ISDN dial backup, overseer/designer of the complete implementation of new telecommunication services for new mortgage offices working with Nortel PBX's (Option11C and Option81C). Rod has also worked with almost every national telecommunications provider in Point to Point High Speed circuits from DS1 to DS3, Frame Relay, Dedicated Long Distance trunks, LEC CO trunks, DID service, Toll Free (Dedicated and Switched), and Agent Transfer platforms for efficient overflow/transfer of calls in multi-site call centers. Rod currently lives in Parker, CO. He has been married for 7 years to his wife, Stacy. Rod and Stacy have one child, born September 2005. Stacy Wilkins - Office Manager Stacy brings over 10 years of customer service and operations experience to Twin Eagle Consulting. Her drive to raise the bar in providing excellent service to customers is evident in her previous positions held, which include account management, Help Desk management, and project management. She holds an Associate of Arts Degree from Western Nebraska Community College. Prior to Twin Eagle, Stacy served as the Client Operations Manager for the City of Austin, TX while working for Alliance Data Systems (formerly known as ORCOM Solutions). Her experience in this role included the management of various revenue-generating projects, operational expense management, and resolution of operational issues. She was also the point of contact in the communication of client emergencies, outages, and key hardware and software changes. As the Help Desk Manager for Alliance Data Systems, Stacy managed a team of technicians in coordinating resolution of internal company and client issues. Her successful leadership abilities guided her team in maintaining and exceeding client expectations within strict service level agreements. In 2002, Stacy was recognized as a model of ORCOM’s professionalism and awarded the ORCOM Leadership award. In 2005, Stacy joined Franklin Resource Group as an Account Manager for multiple accounts in the Sporting Goods industry. She successfully managed ongoing client projects and instigated growth by researching the needs of her clients and how they could be applied to Franklin’s business model. Stacy lives in Parker with her husband, Rod, and their toddler son, Kai. Curt Oliver - Senior Systems Engineer Curt has been in the Telecommunications and Information Technologies for over 19 years. He has held a number of technical positions from Telecommunications Technician to Network Engineer / Systems Engineer. His career has evolved primarily through hands-on experience and education with a wide variety of communications systems and products. Curt has extensive knowledge of telecommunications, networking, network management systems, and holds a Bachelor of Science Degree in Information Technology, with Honors, from the University of Phoenix and an Associates of Applied Science Degree in Electronics Technology from Red Rocks Community College in Golden Colorado. In addition, he has completed graduate level courses in telecommunications from the University of Denver. He has been responsible for numerous projects relating to research, design, and implementation of new technologies and methods of operation. Curt′s accomplishments include the successful design, integration, and implementation of a 75-node multiplex network encompassing thirteen states. He has designed RF data networks for Supervisory Control and Data Acquisition (SCADA) on a number of projects including $50 million dollar, 250-mile natural gas pipeline. He was also instrumental in the successful implementation of a 25-node 6 GHz OC-3 SONET terrestrial microwave network. He designed and implemented a telecommunications network for a large customer base call center. In addition, Curt has installed and programmed Nortel Meridian Option 11, 21, 81, Norstar PBX products and Aspect ACD products; developed and analyzed communication solutions for voice and data applications, while maintaining cost effectiveness without disrupting business processes. In Curt′s role as a Systems Engineer, he has been lead engineer for a major utility in Colorado. He has also installed Network Management systems for Fortune 500 companies. These installations included, configuration, maintenance, and training on Root Cause Correlation and Network Performance measurement tools, HP OpenView Network Node Manager and IBM Tivoli Netview on HPUX, Solaris, AIX, and Windows NT platforms. Curt currently lives in Littleton Colorado and has two children. Rich Reindel - Senior Systems Engineer Rich has been active in Telecommunications, Information Technologies, Electronics Technologies, and Technology Management for over 35 years. Before joining Twin Eagle, he was a Business Solutions Engineer with Cendant Corporation. Rich ensured the successful design and implementation of frame relay, IP, point-to-point, and VPN wide area network solutions to Cendant's business units of Galileo International, Orbitz, Wizcom, Shepherd Systems, and their third party customers. Prior to Cendant, he was a Regional Consulting Engineer with Sprint Corporation supporting the design of Sprint managed customer networks and assisted Sprint Network Engineers in resolution of technical issues surrounding router configuration and protocol processing issues. Subsequently Mr. Reindel led and managed a team of pre-sales network engineers across the Western U.S. responsible for delivering Sprint WAN solutions to existing and potential customers, which promoted achievement of revenue goals for the supported Sales regions. Before Sprint, Rich spent sixteen years in the travel consortium of United Airlines, Covia, and Apollo Travel Services. During this tenure, he was a network planner integrating design of DACS and channel banks into a 12,000 drop dedicated network; managed the design and migration of WAN connections to more efficient and less expensive technology platforms, and led an organization responsible for ordering and provisioning Common Carrier services. Rich has extensive field and bench experience servicing mini-computer systems, personal computer systems, and commercial two-way radio systems including base stations, mobile units and repeaters. He served as a support entity for 350 United Airlines computer field technicians providing phone assistance, service documentation, and classroom instruction on new products. Rich was also a studio and transmitter engineer at a mid-size AM/FM standard broadcast station and holds an F.C.C. General Class Radiotelephone License. Rich currently lives in Littleton Colorado with Phyllis, his wife of 33 years. Together they have raised three children. Chris Siggins - Systems Engineer Chris has spent 11 years in the Telecommunications industry and has experience in line of site RF, Nortel PBX, Cisco VoIP, circuit infrastructure, and also possesses a strong customer service background. Prior to Twin Eagle, Chris worked as a lead Telecom Engineer for Aurora Loan Services, a division of Lehman Brother's Bank. As part of his duties, he was responsible for the design, testing, and implementation of call routing for all of Aurora Loan Services call centers nation wide. Also he provided high-level support to the technicians under him and was the lead engineer for numerous implementations, site builds, and large scale moves of 200 employees or more. Chris has experience working with Nortel PBX's and Cisco VoIP, and has attended numerous training classes for both systems and their support equipment. While working at Aurora, Chris attended night school and graduated valedictorian with an Associates degree in Computer and Electrical Engineering. Before Aurora, Chris served in the US Army as a Multi Channel Transmissions Systems Operator. He was responsible for the installation and operation of wireless voice networking equipment under Military specifications. He advanced to role of team chief and was responsible for the management of a 5-man crew. Chris lives in Aurora Colorado with his wife of 5 years Misty and their daughter Summer. Steve Lewis - Senior Systems Engineer Steve has served in a variety of technical roles in the Information Technology field for almost twenty years, including system & network management, capacity planning & performance monitoring, systems integration, service level management, project management, and business process re-engineering. Most recently, he served as a system engineer and infrastructure planner for a major Denver-based media content provider. Using his system design, implementation, and project management skills he contributed to the successful launch of a national Internet consumer media distribution system. During this time Steve also served as an IT industry analyst, researching & writing technical briefs for a prominent group of systems management associates. Prior to this Steve spent eight years with a major computer software corporation where he helped implement a comprehensive architecture for monitoring thousands of network devices in a world-wide IT infrastructure. An important focus of his efforts was to ensure that new business processes were designed according to ITIL and COBIT guidelines. Steve was also an active member of the Computer Measurement Group where he was the recipient of the J. William Mullen Award for his presentation at the 2001 CMG international conference. He also wrote technical books and published a paper on IT service level management in the Journal of Computer Resource Management. Earlier in his career, Steve worked as a IT system engineer in the financial and air transportation industries. In those roles he was responsible for all aspects of system management, security, data integration, programming, monitoring, and end-to-end support for high-availability computer networks. He has been involved in Disaster Recovery & Business Continuance planning at several companies, and brings a unique combination of technical and business skills to all of his projects. Steve lives in Parker, Colorado, with his wife Vicki. They have been married for 33 years and have four grown children. Bianca Hernandez - Project Manager Bianca brings 13 years of customer service, operations and technical project management experience to Twin Eagle Consulting. In 1995, Bianca started her career gaining experience in the customer service industry with ORCOM Solutions that serviced the Energy Industry in billing and call center solutions. Her dedication to broadening her skill set led her to take part in development and management groups within the organization. She was also actively involved in the systems side of database development and management. Her customer service skills and system knowledge led her to a research position with KN Energy in 1997. She was successful in that position and later accepted a position as a Technical Account Manager for the Washington Gas/Washington Gas Energy Services account in the D.C. area. In 2001, she accepted the Technical Account Manager position on the implementation of Truckee Meadows Water Authority of Reno, NV. Her role included providing business expertise in working with a project team to define business requirements, guide best-business practices, and prove system setup on the company’s iSeries product. Prior to Twin Eagle, Bianca served as the Technical Account Manager for the City of Austin/Austin Energy while working for Alliance Data Systems. Her role in this position entailed being the single point of contact for issues and project development. She was responsible for identifying business requirements, development of best-practices in business procedures, control file setup meeting business requirements, and sharing product knowledge in client implementations. Her project development role included identifying, prioritizing, documenting and issue resolution. Bianca led training sessions, reviewed user documents for accuracy and was also responsible for the integrity of client data on a 24 X 7 scope. She worked with AS400 systems in building database queries and additionally tested interface platforms such as E-CIS (Enterprise - Customer Information System). Bianca managed and facilitated the specific needs of the customer during the development and implementation of interface platforms. Additionally throughout these processes, she facilitated internal and external meetings to manage expectations as well as provide after-hours support. Bianca currently lives in Lakewood, CO. Jack Hilkey - Regional Sales Manager Jack has been in the Telecom and Network Operations industry for 34 years. His career emphasis and background has been in Managing, Consulting, Engineering and Marketing and Finance. The many years of his knowledge and background has been centered on Managing Operations and Finances for US West. His 25-year career at US West reflected promotions and progressive increases of responsibilities. His initial position was consulting with architects and engineers to design and implement the placement of communication/network facilities within building layouts. Promotions and future assignments were for 14 state responsibilities including the managing of people and the control of finances for Network Operations involving 3 disciplines; central office, outside plant and transport. The last 10 years included the directing of capital for Network Operations for a 14 state area with responsibility of a $700 to $900 million dollar capital program in each year. The emphasis within this position centered on the most cost effective deployment of capital to meet growth, with leveraging of revenue generating projects or cost savings projects. Upon leaving US West in 1993 Jack joined Power Engineers as a project engineer. His main responsibility was for the design and deployment of all IT and communications facilities at the main terminal of the new Denver International Airport. Upon completion of the airport, he developed and implemented a marketing program to grow the Telecom Engineering Division of Power Engineers for the Denver market. He recently joined Twin Eagle Consulting as the Regional Sales Manager with responsibilities for a four state area. He has a broad range of experience and knowledge in the Telecom, Network, Consulting, and Engineering areas. Jack currently lives in Littleton, CO. He has been married for 38 years to his wife Joyce and has two adult children. Joe Cherry - Senior Project Manager Joe has 23 year′s of experience in successfully managing customer focused service delivery and process management. He has extensive experience in the technology field providing project management, technical support, and training. Joe has a proven record of success creating and organizing projects to ensure delivery in real world practice. He has a long work history in development of interactive, problem solving and analysis communication skills for major corporations. In more recent years, his focus has been on project management methodologies as applied to practical, on-time implementations of software, telecommunications, and operational environments. He has experience working in a rigorous PMO environment and has developed proficiency at project financial reconciliation and budgeting. Joe′s responsibilities included utilizing structured Project Management Office work products and methodologies for all facets of project management from scheduling to financial reconciliation. Responsibilities have also included the successful integration of network management tools, project management to internal and external customers for the product integration and for various telecommunication projects, both voice and data. Throughout his career, he has had responsibility toward customer satisfaction, providing the necessary tools and knowledge to build network operation centers, implement IT/telecommunications software and hardware and implement facilities/infrastructure build-outs. Joe′s accomplishments include successful project management of multi-million dollar telecommunication projects including microwave/radio system implementations-upgrades, WAN/LAN upgrades-conversions and network management system implementations. Accomplishments also include the building of the Network Operation Center at K N Energy, something that did not exist in their prior 50+ years of operation. He was Instrumental in the development of a Remedy ticketing system for a large IT department. He also project managed an office build-out for over 500 personnel and also coordinated numerous office remodeling/relocation projects. Joe currently lives in Lakewood, CO and enjoys fly fishing wherever possible!

Our Team

Tom Bruscino - Managing Partner

Tom is currently serving as Managing Partner of Twin Eagle Consulting LLC and also leads Business Development for the Company.

Prior to Twin Eagle, Tom was Vice President of Business Development for Magnum Technologies Inc., a Minnesota company. His experience in Network and Systems management of large networks and a proven record of success in management of network operations centers, allowed him to provide the direction for the development of the Magnum Technology products.

Previously, Tom served as Chief Operating Officer for a Global Maintech Inc. (GMI) division in Minneapolis, Minnesota. He reorganized the development and customer support divisions for anticipated growth, as well, conducted investor meetings positioning GMI for a move from bulletin board to a NASDAQ small cap listing. In addition, he also served as General Manager of the Global IGI division of the company.

Earlier, Tom joined KN Energy, Inc., in May of 1996, as Director of Telecommunications, responsible for the Operations of the Voice, Video, and Data Networks for all KN companies. He was successful in building a strategic business case, which led to the creation of KN Telecommunications. The revenue model was built around the leveraging of existing Microwave, Field services, Operations and Engineering assets. In addition he successfully developed a KN Telecommunications business strategy by including pipeline assets in the form of right of ways for the purpose of building fiber optic networks. As a result, KN Telecommunications was profitable in its first year of operation.

Previous to KN Energy, Tom worked for Sprint in Pre-Sales Engineering, directing the design of complex Networks for existing and potential customers. Prior to joining Sprint was the Director of Network Operations for United Airlines.

Tom began his professional career in the network communications field starting in 1973 with Control Data.

Tom currently lives in Lake George, CO. He has been married for 35 years to his wife, Nancy and has two adult children and five grandchildren.

Kip Greenstreet - Partner / CTO

Kip is currently serving as CTO and Partner of Twin Eagle Consulting LLC. His experience in Voice and Data Operations, Engineering, Microwave radio systems, SCADA communications and operations, Pre and Post technical sales has allowed him to provide the direction for the expansion of Twin Eagle Consulting, LLC.

Kip has also been responsible for developing strategic alliances and partnerships with like companies that provide products and services, which complement the sales and service opportunities for Twin Eagle.

As CTO and Partner of Twin Eagle Consulting, Kip has directed the expansion of the professional service organization and most recently was instrumental in the expansion of telecommunications sales, consulting contracts and strategic alliances.

Kip has been working in the telecommunications field for 25 years supporting the private business sector with expertise in microwave radio, SCADA, telemetry, voice systems, and data networks. His initial start in telecom was with WTCI in 1981, supporting video microwave that delivered Denver stations to communities in Western Nebraska and South Dakota. Joining KN Energy in 1982 as an electronic technician, he was responsible for all communications for KN Energy and Northern Gas Company in Wyoming and Montana. He was promoted numerous times during his tenure at KN Energy to SCADA Coordinator, Telecom Manager, Director of Field Telecom Operations and finally to Director of Telecommunications. During his time at KN, he was responsible for 65 employees and a $10 million dollar operating budget. He was instrumental in creating a telecommunications company called KN Telecommunications. Partnering with a telecom startup company, he managed the upgrade of over 120 microwave towers between Denver, Chicago, and Houston. The network was used to create additional revenues for KN Energy through KN Telecommunications. After leaving KN Energy in 1999, he became an independent telecom consultant and worked for various companies such as Magnum Technologies, Hitachi Data Systems, 3t Systems, and First Colorado Mortgage. In 2001, he went to work for Travelers Express / Money Gram as a senior telecom manager. He joined Twin Eagle Consulting LLC as a partner and CTO in 2002.

Kip currently lives in Littleton, CO. He has been married for 25 years to his wife, Kim and has three children, Keaton 14, Kaylor 11 and Kathryn 7.

Rod Wilkins - Partner / VP of Engineering

Rod has been in the electronics/communications industry for 16 years. His knowledge and experience come from a variety of backgrounds that include operating a two-way radio repair shop, systems technician on military tracking radar and IFF (USMC), telecommunications field and call center support (Energy Industry), to initially working as the sole communications engineer supporting the WAN, PBX systems, and telecommunications circuit infrastructure (Mortgage Company). As the mortgage business grew, Rod was moved into IT management where he continued to engineer but managed a newly formed telecommunications department supporting eight offices and 1500 users.

Prior to industry employment, Rod′s formal education was gained at South-East Community College - Milford where he earned an Associates of Art Degree in Electronic Engineering Technology. He was then employed by KN Energy where he worked as a field technician supporting microwave communication systems, SCADA, FXS/FXO circuits, IT office support, satellite data communication, spread spectrum radio, and high-speed digital circuits. Rod was then moved into call center support where he worked with PBX/ACD administration and maintenance, data center support, multiplexes, and the Least Cost Routing voice network.

Rod′s accomplishments include installing and maintaining 10 pipeline inter-connect satellite communication stations to automate pipeline control/instrumentation through Northern Kansas, installing LAN and Voice platforms for remote call center offices (Nortel Fiber Remote, Remote Carrier and Mini-Carrier), interfaced a Cisco VOIP system with a Nortel Meridian 1 PBX that allowed the CIPT phones to utilize the Nortel Meridian Mail system, designed a WAN incorporating Frame Relay and redundancy that utilized secondary PVC connections and ISDN dial backup, overseer/designer of the complete implementation of new telecommunication services for new mortgage offices working with Nortel PBX's (Option11C and Option81C). Rod has also worked with almost every national telecommunications provider in Point to Point High Speed circuits from DS1 to DS3, Frame Relay, Dedicated Long Distance trunks, LEC CO trunks, DID service, Toll Free (Dedicated and Switched), and Agent Transfer platforms for efficient overflow/transfer of calls in multi-site call centers.

Rod currently lives in Parker, CO. He has been married for 7 years to his wife, Stacy. Rod and Stacy have one child, born September 2005.

Stacy Wilkins - Office Manager

Stacy brings over 10 years of customer service and operations experience to Twin Eagle Consulting. Her drive to raise the bar in providing excellent service to customers is evident in her previous positions held, which include account management, Help Desk management, and project management. She holds an Associate of Arts Degree from Western Nebraska Community College.

Prior to Twin Eagle, Stacy served as the Client Operations Manager for the City of Austin, TX while working for Alliance Data Systems (formerly known as ORCOM Solutions). Her experience in this role included the management of various revenue-generating projects, operational expense management, and resolution of operational issues. She was also the point of contact in the communication of client emergencies, outages, and key hardware and software changes. As the Help Desk Manager for Alliance Data Systems, Stacy managed a team of technicians in coordinating resolution of internal company and client issues. Her successful leadership abilities guided her team in maintaining and exceeding client expectations within strict service level agreements. In 2002, Stacy was recognized as a model of ORCOM’s professionalism and awarded the ORCOM Leadership award.

In 2005, Stacy joined Franklin Resource Group as an Account Manager for multiple accounts in the Sporting Goods industry. She successfully managed ongoing client projects and instigated growth by researching the needs of her clients and how they could be applied to Franklin’s business model.

Stacy lives in Parker with her husband, Rod, and their toddler son, Kai.

Curt Oliver - Senior Systems Engineer

Curt has been in the Telecommunications and Information Technologies for over 19 years. He has held a number of technical positions from Telecommunications Technician to Network Engineer / Systems Engineer. His career has evolved primarily through hands-on experience and education with a wide variety of communications systems and products. Curt has extensive knowledge of telecommunications, networking, network management systems, and holds a Bachelor of Science Degree in Information Technology, with Honors, from the University of Phoenix and an Associates of Applied Science Degree in Electronics Technology from Red Rocks Community College in Golden Colorado. In addition, he has completed graduate level courses in telecommunications from the University of Denver. He has been responsible for numerous projects relating to research, design, and implementation of new technologies and methods of operation.

Curt′s accomplishments include the successful design, integration, and implementation of a 75-node multiplex network encompassing thirteen states. He has designed RF data networks for Supervisory Control and Data Acquisition (SCADA) on a number of projects including $50 million dollar, 250-mile natural gas pipeline. He was also instrumental in the successful implementation of a 25-node 6 GHz OC-3 SONET terrestrial microwave network. He designed and implemented a telecommunications network for a large customer base call center. In addition, Curt has installed and programmed Nortel Meridian Option 11, 21, 81, Norstar PBX products and Aspect ACD products; developed and analyzed communication solutions for voice and data applications, while maintaining cost effectiveness without disrupting business processes.

In Curt′s role as a Systems Engineer, he has been lead engineer for a major utility in Colorado. He has also installed Network Management systems for Fortune 500 companies. These installations included, configuration, maintenance, and training on Root Cause Correlation and Network Performance measurement tools, HP OpenView Network Node Manager and IBM Tivoli Netview on HPUX, Solaris, AIX, and Windows NT platforms.

Curt currently lives in Littleton Colorado and has two children.

Rich Reindel - Senior Systems Engineer

Rich has been active in Telecommunications, Information Technologies, Electronics Technologies, and Technology Management for over 35 years.

Before joining Twin Eagle, he was a Business Solutions Engineer with Cendant Corporation. Rich ensured the successful design and implementation of frame relay, IP, point-to-point, and VPN wide area network solutions to Cendant's business units of Galileo International, Orbitz, Wizcom, Shepherd Systems, and their third party customers.

Prior to Cendant, he was a Regional Consulting Engineer with Sprint Corporation supporting the design of Sprint managed customer networks and assisted Sprint Network Engineers in resolution of technical issues surrounding router configuration and protocol processing issues. Subsequently Mr. Reindel led and managed a team of pre-sales network engineers across the Western U.S. responsible for delivering Sprint WAN solutions to existing and potential customers, which promoted achievement of revenue goals for the supported Sales regions.

Before Sprint, Rich spent sixteen years in the travel consortium of United Airlines, Covia, and Apollo Travel Services. During this tenure, he was a network planner integrating design of DACS and channel banks into a 12,000 drop dedicated network; managed the design and migration of WAN connections to more efficient and less expensive technology platforms, and led an organization responsible for ordering and provisioning Common Carrier services.

Rich has extensive field and bench experience servicing mini-computer systems, personal computer systems, and commercial two-way radio systems including base stations, mobile units and repeaters. He served as a support entity for 350 United Airlines computer field technicians providing phone assistance, service documentation, and classroom instruction on new products. Rich was also a studio and transmitter engineer at a mid-size AM/FM standard broadcast station and holds an F.C.C. General Class Radiotelephone License.

Rich currently lives in Littleton Colorado with Phyllis, his wife of 33 years. Together they have raised three children.

Chris Siggins - Systems Engineer

Chris has spent 11 years in the Telecommunications industry and has experience in line of site RF, Nortel PBX, Cisco VoIP, circuit infrastructure, and also possesses a strong customer service background.

Prior to Twin Eagle, Chris worked as a lead Telecom Engineer for Aurora Loan Services, a division of Lehman Brother's Bank. As part of his duties, he was responsible for the design, testing, and implementation of call routing for all of Aurora Loan Services call centers nation wide. Also he provided high-level support to the technicians under him and was the lead engineer for numerous implementations, site builds, and large scale moves of 200 employees or more. Chris has experience working with Nortel PBX's and Cisco VoIP, and has attended numerous training classes for both systems and their support equipment. While working at Aurora, Chris attended night school and graduated valedictorian with an Associates degree in Computer and Electrical Engineering.

Before Aurora, Chris served in the US Army as a Multi Channel Transmissions Systems Operator. He was responsible for the installation and operation of wireless voice networking equipment under Military specifications. He advanced to role of team chief and was responsible for the management of a 5-man crew.

Chris lives in Aurora Colorado with his wife of 5 years Misty and their daughter Summer.

Steve Lewis - Senior Systems Engineer

Steve has served in a variety of technical roles in the Information Technology field for almost twenty years, including system & network management, capacity planning & performance monitoring, systems integration, service level management, project management, and business process re-engineering.

Most recently, he served as a system engineer and infrastructure planner for a major Denver-based media content provider. Using his system design, implementation, and project management skills he contributed to the successful launch of a national Internet consumer media distribution system. During this time Steve also served as an IT industry analyst, researching & writing technical briefs for a prominent group of systems management associates.

Prior to this Steve spent eight years with a major computer software corporation where he helped implement a comprehensive architecture for monitoring thousands of network devices in a world-wide IT infrastructure. An important focus of his efforts was to ensure that new business processes were designed according to ITIL and COBIT guidelines. Steve was also an active member of the Computer Measurement Group where he was the recipient of the J. William Mullen Award for his presentation at the 2001 CMG international conference. He also wrote technical books and published a paper on IT service level management in the Journal of Computer Resource Management.

Earlier in his career, Steve worked as a IT system engineer in the financial and air transportation industries. In those roles he was responsible for all aspects of system management, security, data integration, programming, monitoring, and end-to-end support for high-availability computer networks. He has been involved in Disaster Recovery & Business Continuance planning at several companies, and brings a unique combination of technical and business skills to all of his projects.

Steve lives in Parker, Colorado, with his wife Vicki. They have been married for 33 years and have four grown children.

Bianca Hernandez - Project Manager

Bianca brings 13 years of customer service, operations and technical project management experience to Twin Eagle Consulting.

In 1995, Bianca started her career gaining experience in the customer service industry with ORCOM Solutions that serviced the Energy Industry in billing and call center solutions. Her dedication to broadening her skill set led her to take part in development and management groups within the organization. She was also actively involved in the systems side of database development and management. Her customer service skills and system knowledge led her to a research position with KN Energy in 1997. She was successful in that position and later accepted a position as a Technical Account Manager for the Washington Gas/Washington Gas Energy Services account in the D.C. area. In 2001, she accepted the Technical Account Manager position on the implementation of Truckee Meadows Water Authority of Reno, NV. Her role included providing business expertise in working with a project team to define business requirements, guide best-business practices, and prove system setup on the company’s iSeries product.

Prior to Twin Eagle, Bianca served as the Technical Account Manager for the City of Austin/Austin Energy while working for Alliance Data Systems. Her role in this position entailed being the single point of contact for issues and project development. She was responsible for identifying business requirements, development of best-practices in business procedures, control file setup meeting business requirements, and sharing product knowledge in client implementations. Her project development role included identifying, prioritizing, documenting and issue resolution. Bianca led training sessions, reviewed user documents for accuracy and was also responsible for the integrity of client data on a 24 X 7 scope. She worked with AS400 systems in building database queries and additionally tested interface platforms such as E-CIS (Enterprise - Customer Information System). Bianca managed and facilitated the specific needs of the customer during the development and implementation of interface platforms. Additionally throughout these processes, she facilitated internal and external meetings to manage expectations as well as provide after-hours support.

Bianca currently lives in Lakewood, CO.

Jack Hilkey - Regional Sales Manager

Jack has been in the Telecom and Network Operations industry for 34 years. His career emphasis and background has been in Managing, Consulting, Engineering and Marketing and Finance. The many years of his knowledge and background has been centered on Managing Operations and Finances for US West. His 25-year career at US West reflected promotions and progressive increases of responsibilities. His initial position was consulting with architects and engineers to design and implement the placement of communication/network facilities within building layouts. Promotions and future assignments were for 14 state responsibilities including the managing of people and the control of finances for Network Operations involving 3 disciplines; central office, outside plant and transport. The last 10 years included the directing of capital for Network Operations for a 14 state area with responsibility of a $700 to $900 million dollar capital program in each year. The emphasis within this position centered on the most cost effective deployment of capital to meet growth, with leveraging of revenue generating projects or cost savings projects.

Upon leaving US West in 1993 Jack joined Power Engineers as a project engineer. His main responsibility was for the design and deployment of all IT and communications facilities at the main terminal of the new Denver International Airport. Upon completion of the airport, he developed and implemented a marketing program to grow the Telecom Engineering Division of Power Engineers for the Denver market. He recently joined Twin Eagle Consulting as the Regional Sales Manager with responsibilities for a four state area. He has a broad range of experience and knowledge in the Telecom, Network, Consulting, and Engineering areas.

Jack currently lives in Littleton, CO. He has been married for 38 years to his wife Joyce and has two adult children.

Joe Cherry - Senior Project Manager

Joe has 23 year′s of experience in successfully managing customer focused service delivery and process management. He has extensive experience in the technology field providing project management, technical support, and training. Joe has a proven record of success creating and organizing projects to ensure delivery in real world practice. He has a long work history in development of interactive, problem solving and analysis communication skills for major corporations. In more recent years, his focus has been on project management methodologies as applied to practical, on-time implementations of software, telecommunications, and operational environments. He has experience working in a rigorous PMO environment and has developed proficiency at project financial reconciliation and budgeting.

Joe′s responsibilities included utilizing structured Project Management Office work products and methodologies for all facets of project management from scheduling to financial reconciliation. Responsibilities have also included the successful integration of network management tools, project management to internal and external customers for the product integration and for various telecommunication projects, both voice and data. Throughout his career, he has had responsibility toward customer satisfaction, providing the necessary tools and knowledge to build network operation centers, implement IT/telecommunications software and hardware and implement facilities/infrastructure build-outs.

Joe′s accomplishments include successful project management of multi-million dollar telecommunication projects including microwave/radio system implementations-upgrades, WAN/LAN upgrades-conversions and network management system implementations. Accomplishments also include the building of the Network Operation Center at K N Energy, something that did not exist in their prior 50+ years of operation. He was Instrumental in the development of a Remedy ticketing system for a large IT department. He also project managed an office build-out for over 500 personnel and also coordinated numerous office remodeling/relocation projects.

Joe currently lives in Lakewood, CO and enjoys fly fishing wherever possible!